Operations Technical Supervisor | Part-Time | Federal Way Performing Arts and Event Center

Oak View Group•Federal Way, WA

19h•$35 - $38

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview The Operations Technical Supervisor plays a vital role in supporting the technical and operational excellence of the venue. This position collaborates closely with production leadership to advance events, maintain critical technical systems, implement venue standards, and lead technical crews throughout all phases of production—from load-in through load-out. The ideal candidate will demonstrate strong technical knowledge, excellent organizational skills, and a commitment to delivering safe, efficient, and high-quality production operations. This role also contributes to continuous improvement through thorough post-event analysis and technical recommendations. This role pays an hourly rate of $35.00–38.00

Requirements

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Demonstrated experience working in live event production, performing arts venues, or related technical environments
Working knowledge of audio, lighting, video, and stage systems
Ability to read and interpret technical riders, plots, and system documentation
Excellent organizational, communication, and problem-solving skills
Proven ability to lead crews and work effectively under time-sensitive, high-pressure conditions
Strong commitment to safety, professionalism, and collaborative teamwork

Nice To Haves

Experience advancing touring productions or large-scale events
Proficiency with system documentation tools, diagramming softwares, or signal flow diagrams
Experience with preventative maintenance planning and equipment tracking systems
Prior crew leadership experience in technical production settings
Knowledge of industry standards, best practices, and safety protocols (including but not limited to OSHA regulations and other industry best practices)

Responsibilities

Technical Advance & Event Planning Review and process technical advances, riders, and event documentation in coordination with the Operations Manager and relevant stakeholders
Proactively identify technical requirements, potential conflicts, and resource needs prior to events
Communicate technical expectations and venue capabilities clearly to visiting productions, clients, and internal departments
Collaborate in developing event-specific technical plans, schedules, and staffing recommendations
Systems Configuration & Documentation Support the documentation, configuration, and testing of technical systems including audio, lighting, video, communications, and digital infrastructure
Maintain accurate and up-to-date system documentation, including signal flow diagrams, equipment inventories, and operational standards
Uphold venue technical standards and best practices across all production activities
Contribute to the development of onboarding and training materials related to venue systems and procedures
Technical Operations & Crew Lead Organize and direct technical crews during load-ins, rehearsals, performances, and load-outs
Assign tasks, monitor progress, and facilitate efficient workflow during production calls
Serve as a primary point of contact for technical crews and visiting technicians during events
Support the Operations Manager in making real-time technical decisions to resolve issues safely and effectively
Maintenance Planning & Facility Support Assist with planning and tracking routine and preventative maintenance for technical systems and infrastructure
Identify equipment issues, maintenance needs, and document operational risks in a timely manner
Coordinate with operations, facilities, and external vendors to support system upkeep and repairs
Contribute to long-term planning efforts for equipment upgrades and system improvements
Post-Event Reporting & Continuous Improvement Complete comprehensive post-event reports detailing technical performance, staffing outcomes, and system issues
Provide actionable recommendations for technical improvements, equipment upgrades, and operational adjustments
Track recurring issues and assist in developing solutions to enhance efficiency, safety, and production quality
Technical Leadership & Decision Making Support venue leadership in making informed technical decisions during events
Apply venue policies, safety standards, and industry best practices when addressing technical challenges
Serve as a trusted technical resource for staff, crews, and event partners