Operations Training Specialist

Flex•Columbia, SC

About The Position

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Operations Training Specialist located in Columbia, SC. Reporting to the Training Supervisor, the Operations Training Specialist will be In charge of Program management of Learning programs, Co-ordination and Training delivery to the assigned client group(s) within operations, and providing on-going coaching and feedback to ensure associates have the necessary skills to meet the requirements of their position. What a typical day looks like: Delivers new hire training and other training programs to assigned client groups. Evaluates training to ensure effectiveness and that associates have the necessary skills to perform job duties. Maintains business relationships with management liaisons to ensure feedback on process and results of the training are incorporated into the ongoing curriculum. Conducts classroom and On-the-Job Training for operators and technicians when the need arises. Reporting and learning evaluation : (impact after the session as well as impact in day to day results). Identifying future learning needs. Prepare and publish training calendar, training co-ordination and logistics. Ensures all operators are trained and certified based on process requirement in a timely manner. Monitors and follows-up certification and re-certification activities. Ensures training system and standard compliance at all time. Participates and performs process/system related training. Prepares training packages as and when required by the respective projects. Tracks and reports information by reviewing employee training records for current licenses, certificates, and renewals, maintaining records of mandatory training, maintaining up to date training files on all safety thoughtful personnel, checking all files for up to date medical, and advising employees as needed for training purpose.

Requirements

2 years of experience delivering classroom and on‑the‑job training, with the ability to present clearly and effectively to audiences at all organizational levels.
Excellent verbal, written, and interpersonal skills, with proven ability to build relationships and communicate with associates, managers, vendors, customers, and executives.
Demonstrated understanding of operational and technical processes, Flex functional standards, and solid working knowledge of company policies and procedures, including cross‑functional impacts.
to analyze information, interpret business and technical documentation, apply mathematical concepts (percentages, ratios, statistics), and solve practical problems in dynamic environments.
Proficient in Microsoft Office and related tools (Word, Excel, PowerPoint), with the ability to create reports, business correspondence, procedure manuals, and professional presentations.

Responsibilities

Delivers new hire training and other training programs to assigned client groups.
Evaluates training to ensure effectiveness and that associates have the necessary skills to perform job duties.
Maintains business relationships with management liaisons to ensure feedback on process and results of the training are incorporated into the ongoing curriculum.
Conducts classroom and On-the-Job Training for operators and technicians when the need arises.
Reporting and learning evaluation : (impact after the session as well as impact in day to day results).
Identifying future learning needs.
Prepare and publish training calendar, training co-ordination and logistics.
Ensures all operators are trained and certified based on process requirement in a timely manner.
Monitors and follows-up certification and re-certification activities.
Ensures training system and standard compliance at all time.
Participates and performs process/system related training.
Prepares training packages as and when required by the respective projects.
Tracks and reports information by reviewing employee training records for current licenses, certificates, and renewals, maintaining records of mandatory training, maintaining up to date training files on all safety thoughtful personnel, checking all files for up to date medical, and advising employees as needed for training purpose.