Ophthalmic Tech II - Referral Coordinator

Confluence Health

13d•$19 - $31

About The Position

Please Note: This role involves managing all aspects of referrals to our department, including submission, tracking, patient scheduling, and ensuring completion. The technician will communicate with clinical staff, providers, and patients, whilst also assisting with clinical tasks such as rooming patients, performing diagnostic imaging, and managing inbaskets as needed. To work as an assistant with the Ophthalmologists/Optometrists and to provide technical services to patients. An ophthalmic technician II will assist with gathering patient history, updating patient medication lists, perform diagnostic imaging, assist with in-office procedures (e.g., injections and lasers), provide patient education support, and processing of ophthalmic instruments. Job tasks will also include EMR documentation, research, and patient communication.

Requirements

Ophthalmology experience of at least six months.
Medical Assistant Registered licensure with Washington State Department of Health (apply upon hire, paid by department).
Surgical Technologist licensure with Washington State Department of Health (apply upon hire, paid by department).
Basic Life Support (CPR) certification (within 90 days of hire).
Demonstrated ability to perform the essential skills listed under job function.
Proficiency in at least 6 of the listed Diagnostic Tests.
Intermediate knowledge of medical terminology.
Manual dexterity.
Demonstrated ability to work independently with minimal supervision.
Demonstrated ability to focus amidst ongoing distractions and interruptions.
Demonstrated ability to relate effectively to patients and the general public.
Telephone etiquette.
Skills in organization, time management, and problem-solving.
Demonstrated ability to work under pressure.
Attentive to detail and numerical accuracy.
Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

6 months Lab or imaging work experience.
Coursework and/or experience in computerized medical terminology, ophthalmic pharmacology, and ophthalmic anatomy and physiology.
Past experience Instructing patients with the insertion and removal techniques and care for contact lenses.

Responsibilities

Follow standard work to obtain patient medical history and confirm purpose of visit.
Perform basic vision tests according to standard work-up by exam type.
Understand and manage patient workflow for maximum efficiency.
Instill topical ophthalmic ointment/drops under the direction of the physician.
Obtain vital signs according to protocol.
Clean and setup rooms between patients; restock room supplies and medications as needed.
Calibrate, maintain, and clean instruments and equipment per protocol.
Perform basic clinical eye testing:
Tonometry – GAT, iCARE, Tonopen
Color Vision testing
Stereo Vision testing
Refraction
Pachymetry
Perform diagnostic eye testing depending upon training, including but not limited to:
Optical Coherence Tomography – MAC
Optical Coherence Tomography – NERVE
Optical Coherence Tomography - AF
IOL Master Biometry
Topography
Autorefraction
Auto-Lensometry
Optos
Chronos
Pentacam
Assists with in-office procedures including injections and lasers, including set up and clean up according to protocol.
Educates patient per physician and/or department protocol.
Manages Epic in-basket, prescription refill requests and other practice management duties in a timely manner.
Maintain working knowledge of Ophthalmic procedural/diagnostic coding.
Maintain working knowledge of Ophthalmic anatomy and physiology, pharmacology, ocular mobility, clinical optics and contact lenses.
Travel to outreach areas with provider, time and mileage reimbursed.
Maintain Basic Life Support (CPR), MA-R, and Surg Tech certifications/licensures.
Performs other duties as assigned.
Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times.