OPS COMPUTER SYSTEMS SPECIALIST - 79900213

State of Florida•Tallahassee, FL

6d•$18

About The Position

This OPS position provides back-room IT logistics, asset management, and technical support services for the Department of Business and Professional Regulation (DBPR). The incumbent is responsible for receiving, inventorying, imaging, deploying, wiping, tracking, and auditing IT equipment, including desktops, laptops, peripherals, and related hardware. The position requires basic IT knowledge, strong attention to detail, and the ability to follow documented procedures to ensure accuracy, security, and audit compliance. This role is primarily non-customer-facing and supports DBPR’s IT operations through asset lifecycle management and logistical coordination.

Requirements

Knowledge of basic computer hardware and common peripherals
Knowledge of Windows operating systems
Knowledge of Microsoft Office or O365 applications
Ability to follow detailed written procedures
Ability to accurately document work and maintain records
Ability to identify hardware components and serial numbers
Ability to work independently with minimal supervision
Strong attention to detail and organizational skills
Ability to lift, move, and organize IT equipment
Experience performing inventory, logistics, warehouse, or asset tracking duties in an IT, technical, or operational environment
Basic experience working with computer hardware and peripherals (e.g., desktops, laptops, monitors, docking stations, keyboards, mice, printers)
Basic experience using the Windows operating system
Basic experience using office productivity software (Microsoft Office or O365)
Experience following written procedures or checklists with attention to detail
Ability to accurately document work performed in a tracking or ticketing system
Ability to lift and carry up to 50 pounds
Ability to kneel, bend, reach, and climb a ladder as required.

Nice To Haves

Experience working in an IT asset management, deployment, or logistics role
Experience imaging or reimaging computers (manual or automated tools)
Experience wiping or sanitizing hard drives in accordance with security standards
Experience using an IT ticketing, asset, or tracking system
Experience supporting Help Desk or IT operations teams
Familiarity with Active Directory concepts (user accounts, computer objects)

Responsibilities

IT Logistics & Asset Management: Receive, stage, inventory, and track IT equipment including desktops, laptops, monitors, printers, and peripherals
Maintain accurate records of equipment using asset management and tracking systems
Prepare new and redeployed equipment by imaging, configuring, labeling, and packaging devices
Perform secure data wiping and sanitization of computer hard drives in accordance with documented security procedures
Identify and verify hardware components and peripheral compatibility
Coordinate equipment deployment, recovery, refresh, and surplus activities
Compliance, Documentation & Audits: Ensure all IT assets are accurately documented and auditable
Follow established IT policies, procedures, and checklists to ensure consistency and compliance
Assist with internal and external audits by providing inventory records and documentation
Maintain orderly storage areas and ensure physical security of IT equipment
Technical Support (Limited / Non-Customer Facing) Perform basic hardware diagnostics to determine repair, redeployment, or disposal
Assist IT staff with workstation setup, teardown, and reconfiguration
Escalate technical issues beyond scope to appropriate IT teams
General Responsibilities Maintain a high level of accuracy, organization, and attention to detail
Handle sensitive equipment and data responsibly
Perform related duties as assigned