OPS FAMILY SUPPORT WORKER - 64858349

State of FloridaFort Walton Beach, FL
3d$16Onsite

About The Position

Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. Helps mothers prevent and handle common breastfeeding concerns. Counsels WIC pregnant and breastfeeding mothers by telephone, home visits, and/or hospital visits at scheduled intervals determined by the local WIC Program. Keeps accurate records of all contacts made with WIC mothers. Refers mothers, according to clinic-established protocols, to WIC nutritionist or breastfeeding coordinator. Attends and assists with prenatal classes and breastfeeding support groups. Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate. Reads assigned books and materials on breastfeeding that are provided by the supervisor. May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned. Performs all other duties as assigned in support of the Agency’s mission and vision.

Requirements

  • Strong interpersonal and customer services skills
  • Ability to communicate in a professional and courteous manner
  • Knowledge of data entry and/or documentation practices
  • Experience working with computers and basic office equipment
  • Experience working with Microsoft Office applications (i.e., Word, Outlook, Excel, Teams, etc.)

Responsibilities

  • Gives basic breastfeeding information and support to new mothers
  • Counsels WIC pregnant and breastfeeding mothers by telephone, home visits, and/or hospital visits
  • Keeps accurate records of all contacts made with WIC mothers
  • Refers mothers, according to clinic-established protocols, to WIC nutritionist or breastfeeding coordinator
  • Attends and assists with prenatal classes and breastfeeding support groups
  • Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate
  • Reads assigned books and materials on breastfeeding that are provided by the supervisor
  • May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned
  • Performs all other duties as assigned in support of the Agency’s mission and vision

Benefits

  • State of Florida 401(a) FICA Alternative Plan (mandatory)
  • Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
  • Workers’ Compensation (mandatory, if needed)
  • Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
  • Deferred Compensation (voluntary)
  • Employee Assistance Program (voluntary)
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