About The Position

The Optician is responsible for fitting and dispensing eyeglasses and contact lenses based on a prescription from an optometrist or ophthalmologist.

Requirements

  • High School Diploma or GED required.
  • No experience required.
  • Strong customer service skills.
  • Understanding of HIPAA requirements.
  • Knowledge of opticianry practices.
  • Computer skills and organization.

Nice To Haves

  • Optician certification from American Board of Opticianry (ABO) preferred.

Responsibilities

  • Greet all patients in a pleasant, timely manner.
  • Verify the patient’s insurance coverage and apply for any authorizations necessary.
  • Answer the phone in a pleasant, timely manner.
  • Check all Audix messages and return calls.
  • Keep the optical shop tidy, dust the frame boards.
  • Be professional in appearance and manner.
  • Keep office supplies and forms stocked and order items when needed.
  • Take payments when needed.
  • Achieve sales goals set by the Director of Optical Services.
  • Help patients select frames.
  • Take all optical measurements needed to make a pair of eyeglass lenses.
  • Daily inspection of jobs before they are dispensed. Look for AR, tint, scratches, and power accuracy.
  • Make sure all optical tools, nose pads, screws, etc. are organized and in full stock.
  • Keep all cases organized and in full stock.
  • Call patients to let them know glasses are ready the same day they come in.
  • Empty the courier buckets as soon as they arrive and distribute appropriately.
  • Make sure all payments and charges get put in Groupcast daily.
  • Keep the cash box counted daily.
  • Work towards ABO certification if you are not certified.
  • Close Credit Card Machine daily.
  • Travel to the appropriate office as assigned by the Director of Optical Services when needed.
  • Performs other duties as assigned.

Benefits

  • We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.
  • We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
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