Oral Surgery Patient Coordinator

Simply DentalGarland, TX
6d$20 - $24Onsite

About The Position

Elite Oral Surgery is seeking a career minded Oral Surgery Patient Coordinator to provide to join our team. This is a full-time position based out of the Worcester office with travel to Lowell, MA 1-2 times per month. Must be fluent in Spanish. As an Oral Surgery New Patient Coordinator, you will play an integral part in the success of the practice by providing a best-in-class experience to every patient. You will be the patients first contact and we are looking to for someone that knows how much first impressions matter. This is a heavily phone based role. Schedule: Monday - Friday from 7:45 am - 5 pm.

Requirements

  • You have previous customer service experience, ideally in a dental office
  • You are computer proficient
  • You are professional
  • You have a positive attitude and are a team player
  • You are flexible and willing to help out as needed
  • You have a High School Diploma or Equivalent
  • 1 year of experience working in a dental office is required
  • Fluency in Spanish is required
  • Working knowledge of dental practice management software
  • Positive energy
  • Superior communication skills with the ability to establish rapport and work closely with patients and staff
  • Tactful and skillful in all situations

Responsibilities

  • Providing Exceptional Customer Service
  • Greeting all patients with a warm friendly demeanor
  • Educating patients and helping them navigate through the process
  • Scheduling appointments for patients
  • Answering phones with enthusiasm
  • Picking up and organizing mail to and from office
  • Assisting with patient billing processing and questions
  • Organizing and file all paperwork generated by the clinic
  • Assisting the clinic with seating patients and coordinating patient flow
  • Always keeping reception area clean and orderly
  • Verifying patients' insurance
  • Participating company marketing events and responsibilities
  • Handling other duties as assigned by the manager

Benefits

  • Health Insurance enrollment on your first day
  • Vacation Time
  • Paid Holidays
  • Paid Sick time
  • Dental and Orthodontic Benefits
  • 401K Retirement Plan
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