Order Management Specialist

vaisalaoyj•Boston, MA

5d•$70,000 - $85,000•Hybrid

About The Position

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Our team of over 2,300 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong. We are currently searching for a Order Management Specialist, Invoicing in our Burlington, Massachusetts office. You will maintain relationships with customers and continuously improve the quality and efficiency of invoice handling by ensuring that customer requirements are met. The role focuses on administrative and invoicing related tasks. You will act as a key contact point for invoice related inquiries from both internal and external stakeholders. Daily responsibilities include invoicing tasks, ensuring data accuracy across invoicing systems and channels, and collecting on past due invoices. Daily responsibilities include invoicing tasks, ensuring data accuracy across invoicing systems and channels, and handling.This is a hybrid position.

Requirements

High school diploma and 2-3 years of experience, or equivalent combination of education and experience.
Strong attention to detail and organization skills.
Excellent time management and multi-tasking.
Be able to work in fast-past, high volume capacity.
Maintain positive professional attitude at all times.
Seeking candidates with portal invoicing experience.
Experience in MS Office-Word, Excel, Outlook, PowerPoint.
Must be flexible, self-motivated, have a take charge attitude and prioritize tasks from a variety of supervisors.
Customer focused.

Nice To Haves

SAP experience desired.

Responsibilities

Create and process credit and debit invoices.
Upload invoices to customer portals.
Handle Pagero (e-invoicing) related tasks‑invoicing tasks.
Resolve invoicing disputes (dispute case handling).
Assist with collecting past due invoices.
Complete vendor forms and questionnaires as required by customers for onboarding.
Manage customer portals.
Active communication with customers and internal stakeholders.
Maintain customer data in Salesforce.