Organizational Development Liaison

St. Luke's University Health Network•Allentown, PA

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Organizational Development liaison will exercise superior organization, planning, and interpersonal skills to support network-wide initiatives directed at the development of our staff and leaders. In this entry level position, the Liaison will provide foundational support to the Organizational Development team through the coordination of learning sessions, materials management, and network-wide programs. The ideal candidate will have a desire to grow into a highly competent and skilled Organizational Development professional. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in this position.

Requirements

High School Diploma or equivalent required.
1-3 years of relevant work experience required.
Public speaking/comfort presenting in groups both virtually and in person and exceptional written and verbal communicational skills required.
Exceptionally skilled in MS Office Suite Products required.

Nice To Haves

Bachelor’s degree preferred
Previous experience with HCMS platforms (ideally Workday) or other comparable systems preferred.
Project Management experience preferred.
Experience in a healthcare/hospital environment preferred.

Responsibilities

Supports the Manager, Performance and Engagement with employee development, engagement, and performance initiatives.
Assists with strategic Network-wide initiatives including the Network Employee Engagement Survey, internal employee engagement initiatives, and the Performance Evaluation process including, but not limited to, project timeline deliverables, communications, and end-user support.
Provides administrative support to the Organizational Development team including coordination of leadership development programs, updating documentation and resources, and maintaining the team intranet page.
Administration and support of new leader onboarding including deployment of curriculum and coaching assignments as well as leadership 360 feedback assessments.
Responsible for the planning and logistics of the quarterly New Leader Orientation and other Organizational Development led sessions including scheduling, communications, materials preparation, and attendance tracking.
Collaborates cross-functionally to support performance, engagement, and leader development projects and programs including, but not limited to, new leader curriculum and ad-hoc reporting needs.
Maintains vendor relationships including inventory and ordering of assessments, managing available trainings and materials, communicating changes with materials, and verifying bills.
Oversight of the Organizational Development team inbox and requests via Workday’s ticketing system.
Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information.
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices.
Complies with Network and departmental policies regarding attendance and dress code.
Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
Assists with various projects as assigned.
Actively seeks opportunities for professional growth and development.
Other related duties as assigned.