OSARP Graduate Assistant (Student)

American University • Washington, DC

2d • $19 - $19

About The Position

The Student Accountability and Restorative Practices office administers the student disciplinary system, which resolves alleged violations of the Student Conduct Code by a student or a student organization. The Graduate Assistant will provide administrative support to the OSARP staff, including managing compliance mandates involving Off-Campus Orientation and Empower AU. The Graduate Assistant will conduct disciplinary conferences, restorative conversations, and restorative conferences as assigned. The Graduate Assistant will be assigned special projects to further the mission of the office.

Requirements

• Bachelor’s degree or equivalent.
• 2 - 4 years of relevant experience.
• Must have the highest standards of integrity & ethics in both performance and behavior.
• An ability to welcome, value, and affirm individuals of all identities and experiences, and a commitment to ensure they are understood, appreciated, and fully included in the university community.
• Ability to exercise discretion, tact and diplomacy while interacting with students, faculty, university staff, management, internship employers and other stakeholders on confidential and/or sensitive matters.
• Ability to related well to and develop and maintain effective relationships with people from varied backgrounds and situations; demonstrate understanding, concern and empathy for others; effectively relate to people who are displaying hostility or distress; and respond appropriately to the needs and feelings of different people in different situations.
• Ability to organize, carefully prepare, and review one’s own work to ensure completeness and accuracy; clarify and juggle competing priorities, expectations and timelines; manage time effectively; set up procedures to ensure high quality of work and adherence to deadlines; follow up with others to ensure that agreements and commitments have been fulfilled; and to adapt organizational methods to the pace and demands of work to maintain consistent quality and effectiveness.
• Ability to express oneself clearly and concisely, using language with precision; constructing logical arguments; accurate note taking, editing and summarizing; and writing reports or correspondence free of spelling and grammatical errors. Ability to engage in active and empathetic listening and communicate with a service minded orientation.
• Ability to seek out relevant people to obtain information; probe skillfully to get at the facts when others are reluctant to disclose the full details; ask clarifying questions; and gain a complete and accurate picture by checking multiple sources.
• Skill using email, word processing, spreadsheet/ data analysis and presentation development software applications such as Microsoft Outlook, Word, Excel, and PowerPoint while preparing briefings, reports, and presentations.

Responsibilities

• Hearing Officer: Administers the disciplinary process for the university’s non-academic alleged violations. Serves as a conference officer, including communicating with students, parents, and other third parties by educating them about procedures and processes as well as policies. Ensures due process and fairness of sanctions, and upholds all university policies and laws regarding confidentiality and student privacy. Writes and reviews decision letters for consistency, format, and accuracy and consults with director regarding any case specific questions.
• Administrative: Completes discipline/background checks when proper authorization is provided and maintains the highest levels of confidentiality according to university regulations and federal law. Assists with the management of sanction compliance, assessment, and other administrative tasks as needed.
• Project Management: Manages the office’s compliance process for Empower AU and Off Campus Orientation, including managing all correspondence with students during the deferral process.
• Special Projects: Coordinates special projects, programs, and meetings at the direction of the director assists with logistics of special programs such as trainings and outreach sessions.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern