Outbound Operations Supervisor

Potter Global Technologies • Hazelwood, MO

20h • $65,000 - $80,000 • Onsite

About The Position

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships. Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications. If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here. As an Outbound Operations Supervisor, you will be responsible for managing the shipping, logistics, and inventory control operations for the Park370 site. Our operations team is seeking a hands-on leader to ensure the integrity of the inventory process, has a commitment to improvement, and a strong focus on promoting a safe working environment. This position is critical for ensuring operational efficiency, achieving performance targets, and fostering a culture of excellence. If you have strong technical skills, a collaborative mindset, and a desire to contribute to meaningful organizational advancements, this role could be perfect for you!

Requirements

• Minimum of 3 years of direct leadership experience in a supervisory or managerial role in shipping, logistics, or inventory control
• Demonstrated experience in change management and continuous process improvement
• Ability to manage multiple priorities within shipping and inventory control
• Extensive knowledge and experience in implementing LEAN principles
• Proven ability to identify operational issues, recommend strategies, and implement solutions
• Forklift certification or willingness to obtain
• Proficiency in Microsoft Office Suite
• Must be able to lift or move up to 50 lbs
• Strong analytical and problem-solving skills
• Excellent leadership and communication skills
• Hands-on leadership style with a focus on servant leadership
• Ability to build and maintain effective relationships within a team

Nice To Haves

• Bachelor's degree in Business, Management, or Engineering, preferred

Responsibilities

• Lead and oversee all outbound and shipping operations, ensuring timely and accurate order fulfillment
• Train, coach, and support all Team Members and Team Leads in shipping and logistics
• Ensure the accuracy and integrity of inventory management, utilizing system applications for monitoring and reporting
• Conduct regular 5S and safety inspections, holding the team accountable for daily execution
• Analyze, investigate, track, and resolve inventory discrepancies and shipping errors
• Collaborate with receiving, quality, and planning teams to align priorities and ensure a seamless flow of operations
• Execute strategic plans directed by upper management, ensuring alignment with company goals
• Provide strategic goals and direction to the team, collaborating effectively with other management levels and shifts
• Plan and prepare daily labor, equipment, material, and training requirements to meet outbound shipping and inventory control targets
• Mentor and develop direct reports and employees through training initiatives, setting clear objectives, and communicating policies and procedures
• Foster employee morale, motivation, and commitment while building strong team relationships
• Participate in hiring and placement, scheduling, work assignments, and delegation to ensure an optimal organizational structure
• Actively participate in continuous improvement initiatives, focusing on LEAN principles to enhance shipping and inventory control processes
• Drive operational excellence and promote a culture of continuous improvement
• Maintain "up to date" knowledge of process and documentation requirements
• Take on additional responsibilities as needed to support team goals and project milestones

Benefits

• Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
• Competitive health, dental, and vision plans
• 401(k) with company match
• Generous paid time off and holidays
• Continuous learning and development opportunities
• Financial Wellness programs including complimentary Certified Financial Planner sessions
• Recognition programs that celebrate individual and team wins
• A mission-driven team that supports life-saving outcomes, every day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level