Outdoor Dining Host/Hostess
About The Position
Join the Eau Resort & Spa Team! Are You Ready to Make an Impact? We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make. We are seeking an Outdoor Dining Host / Hostess to join our team. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. ---------------------------------------- Role Summary: The Outdoor Dining Host/Hostess will courteously greet and escort guests to tables and assist in seating, ensuring the hotel's standards of service. Additional responsibilities will include assisting in preparing the restaurant for service and maintaining the cleanliness of the space(s) at all times; taking reservations and maintaining reservation book; assisting in monitoring the guests' needs and all phases of the operation. This role may assume total responsibility when Manager is not present. We have a full-time position available. This role is a flexible position (AM / PM) and all candidates must be able to work weekends, holidays, and nights.
Requirements
- Ability to communicate with proper grammar in English.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- 0-1 years’ experience in similar position dealing with the general public.
- Ability to focus attention on guest needs, remaining calm and courteous.
- Ability to promote positive relations with all individuals who approach the restaurant and by telephone.
- Ability to exercise good judgment with difficult guests.
- Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations.
- Ability to prioritize, organize and follow up.
- Ability to focus attention of details.
- Ability to suggestively sell selected food and beverage items.
- Ability to maintain confidentiality of guest information and pertinent hotel data.
- Ability to provide clear, pleasant telephone communication with proper grammar.
- Ability to remain stationary at assigned post when specified.
- Ability to stand for long periods of time.
- Ability to endure abundant physical movements throughout the work areas.
- Ability to perform job functions with minimal supervision.
- Ability to work cohesively with co-workers as part of a team.
- Ability to relay instructions, delegate work and follow up.
- Ability to lift or pull up to 20+lbs.
- A commitment to excellence and a passion for service
- A positive attitude and a collaborative spirit
- Flexibility to work weekends and holidays
- A desire to be part of a team that genuinely cares about each other and our guests
Responsibilities
- Courteously greet and escort guests to tables and assist in seating, ensuring the hotel's standards of service.
- Assist in preparing the restaurant for service
- Maintain the cleanliness of the space(s) at all times
- Take reservations and maintaining reservation book
- Assist in monitoring the guests' needs and all phases of the operation.
- Assume total responsibility when Manager is not present.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
