Outdoor Programs Administrative Assistant

Leroy Springs & Company INCFort Mill, SC
7h

About The Position

The Outdoor Programs Administrative Assistant will assist outward facing Greenway programs in day-to-day administrative functions. This person will collaborate with multiple departments and interface regularly with the public. The OPAA should enjoy working with people, be highly detail oriented, able to manage multiple tasks and priorities at once with professionalism and have an enthusiasm for the Greenway’s mission of connecting people to the outdoors. The schedule is flexible but some weekend days and evenings are required.

Requirements

  • Above average interpersonal skills, written/oral communication skills and an ability to work with a wide variety of people and circumstances
  • Able to work with a level of ambiguity and comfortable asking for necessary direction – moved from up top
  • Ability to work independently and is a self-starter, while also focusing on teamwork and interconnectivity between programs
  • Communicates effectively with staff, customers and parents using tact, patience, courtesy, and professionalism
  • Familiarity with other ASC Greenway programs and offerings
  • Excellent computer and data skills
  • High school diploma, GED or an equivalent combination of education, training, and experience that provides the required knowledge, skills and abilities.
  • Current certification in CPR (will train)
  • Child and Youth Protection (will train)
  • Must be 18 years of age or older

Responsibilities

  • Assists with the everyday administration of Outdoor Programs, includes but not limited to:
  • Private programing including birthday parties
  • Public recreation programing
  • Field Trips
  • Answers program inquiries, provides information as requested
  • Ensures all programs are entered correctly in Blackbaud and the program calendar
  • Ensures payment links are sent to customers and follows up on all payments
  • Works with customers to help with program registration, cancellations, refunds, rescheduling, etc.
  • Sends out registration, welcome and survey emails
  • Manages email accounts and calendars
  • Develop Standard Operating Procedures (SOPs) for current and future processes
  • Monitors and maintains waitlists for all programs
  • Assists with purchasing program supplies
  • Assists with accounting functions such as entering receipts and invoices
  • Manages waivers and helps keep accurate records
  • All other duties as assigned

Benefits

  • FREE Anne Springs Close Greenway Membership
  • Employee discounts for Springmaid Mountain and more
  • Eligible to participate in WellSprings Employee Wellness Program
  • Enrollment in 401(k) retirement and savings plan option
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