Outdoor Recreation - Base Camp Technician (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

About The Position

Purpose within the Organization: The role of Base Camp Technician contributes to the success of the Outdoor Recreation program by maintaining knowledge of gear and inventory of various programmable pieces within the Outdoor Recreation Program. The position exemplifies the mission and vision of the Department of Campus Recreation while creating an inviting and fun culture within the shop. Responsibilities Related to Purpose: Provide customer service to GCU students/staff. Organize, clean, and provide maintenance for all GCU Outdoor Recreation gear. Answer questions about the Campus Recreation program via phone and in person. Provide information and assist with rental requests. Assist customers in the planning of their own personal trips. Provide insight and adequate information/resources to customers inquiring about a trip. Maintain organization of inventory items and business needs. Assists in promoting a positive culture. Help to maintain visual standards and cleanliness. Communicate and cooperate with other staff and management team. Help and support the overall performance of the Outdoor Recreation program. Operate/troubleshoot software program. Assist with other duties as assigned. Qualifications: Previous customer service preferred. Efficient in Microsoft Office. Efficient in overall software functions. Effective communication skills. Ability to work flexible hours, including evenings. Knowledgeable of GCU student programs. Can identify problems and help create solutions. Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements. Pay Rate: Minimum Wage Number of Openings: 1 Anticipated End Date: June 30, 2026 Manager: Campus Recreation - Campus Outdoor Recreation Manager GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. All staff and faculty candidates will be asked to review GCU’s Staff or Faculty expectations as part of the application process. If you’re looking for jobs in admissions/enrollment, accounting, curriculum development, financial aid, human resources, information technology, marketing or other student service-related jobs at Grand Canyon Education, Inc. Visit our partner’s site at jobs.gce.com for more information.

Requirements

Efficient in Microsoft Office.
Efficient in overall software functions.
Effective communication skills.
Ability to work flexible hours, including evenings.
Knowledgeable of GCU student programs.
Can identify problems and help create solutions.
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Nice To Haves

Previous customer service preferred.

Responsibilities

Provide customer service to GCU students/staff.
Organize, clean, and provide maintenance for all GCU Outdoor Recreation gear.
Answer questions about the Campus Recreation program via phone and in person.
Provide information and assist with rental requests.
Assist customers in the planning of their own personal trips.
Provide insight and adequate information/resources to customers inquiring about a trip.
Maintain organization of inventory items and business needs.
Assists in promoting a positive culture.
Help to maintain visual standards and cleanliness.
Communicate and cooperate with other staff and management team.
Help and support the overall performance of the Outdoor Recreation program.
Operate/troubleshoot software program.
Assist with other duties as assigned.