Outdoor Services Attendant - Summer

Shore Lodge Whitetail LLC•McCall, ID

About The Position

SUMMARY: The Outdoor Services position is responsible for ensuring that our guest’s arrival, stay and departure service needs are fulfilled at 5star/diamond service level. As an Outdoor Services Attendant, you are responsible for conveying a positive and unforgettable service experience. This position supports multiple departments and are responsible for maintaining all of the outdoor facilities at The Shore Lodge. This includes the pool, hot tub, beach, water deck, trash receptacles, outdoor plants and walkways. The successful attendant serves as a Shore Lodge Whitetail ambassador, engaging the guest and other associates at every opportunity.

Requirements

Act as a self-starter with the ability to multi-task and remain focused while providing superior customer service
Flexibility to work frequent weekend and holiday hours and varied hours of operation
High School Diploma or equivalent Education
Ability to communicate effectively with and receive information from guests and coworkers
Possess a clean driving record and a Valid driver’s license

Nice To Haves

Relevant Forbes service experience preferred and/or previous Guest Service Experience

Responsibilities

Rake beaches daily and remove trash
Set up, track rental items, paddleboards, kayaks, paddles, life vests, and other water/sand toys
Clean, set up and tear down all outdoor furniture, umbrellas and cushions on the beach, pool and hot tub deck
Maintain water deck
Manage the smores inventory daily, set up and tear down the Smores Firepit area
Empty and Clean all outdoor trash and recycle receptacles
Clean dock surfaces, water and dead head plants on deck
Perform continual towel recovery and set up, work closely with the laundry department for adequate towel supply
Sweep the walkways keeping the sand in sand areas
Work closely with grounds department to maintain clean walkways
Become well versed in all resort operations to be able to assist at all times