Outreach Coordinator

CN Guidance and Counseling Services • Plainview, NY

2d

About The Position

The Outreach Coordinator functions as a member of an individual's treatment team to assist with the outreach, support, and coordination of care for eligible service recipients. The Outreach Coordinator will serve as a support for staff and their clients by assisting with various tasks.

Requirements

• High School Diploma or GED
• Valid New York State Driver's License
• Clean DMV record

Nice To Haves

• Knowledge of community resources and community outreach preferred.

Responsibilities

• Provide outreach to clients to facilitate their engagement in services and offer additional supports so they can be successful.
• Provide support on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities.
• Provide transportation for and accompany clients to various appointments as needed.
• Provide concrete service delivery to clients i.e., benefits/enrollments as per program needs.
• Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
• Acts as a support resource to all team members.
• Provides telephonic as well as face to face outreach, engagement, and service planning in the field.
• Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
• Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
• Provides crisis intervention and follow-up.
• Represent the Agency in a professional and knowledgeable manner.
• Assist in the promotion of the Agency through information and education about its services to the communities we serve.
• Provide direct outreach to courts, attorneys, hospitals, probation, parole, DSS, CPS, DDP, PCPs, schools and various other community groups with direct referral back to the Agency and its programs.
• Report and work under the direction of the director(s).
• Document and report on contacts made in the community with the director(s). Documentation should include name of contact, agency (if applicable), address and telephone number.
• Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress
• Complete QI Training during onboarding and participate in QI refresher training as needed.
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
• Other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more
• 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED