Outreach Specialist

Habitat Health•Compton, CA

About The Position

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. Role Scope: We are looking for a sales- oriented healthcare professional who is passionate about serving the underserved community. The Outreach Specialist will educate and build relationships with community partners, prospective participants, families, and/or caregivers to create awareness about Habitat Health’s PACE (Program of All-Inclusive Care for the Elderly) program. Ultimately, the Outreach Specialists create referrals or direct requests for enrollment, enabling the frail elderly to live independently at home and continue to enjoy an optimal quality of life. In addition to outreach and lead generation responsibilities, this role will support Enrollment Specialists by performing enrollment-related tasks such as making outbound calls and following up with referrals as needed.

Requirements

Experience in healthcare or enrollment sales, with a track record of generating business-to-business or business-to-customer referrals
Experience working with State/County eligibilities workers
Proficiency in CRM software preferred
Experiences working with Frail Elderly
Highly motivated individual with minimal supervision
Excellent verbal and written communication skills, with the ability to build rapport and deliver clear, compassionate messaging.
B.S./B.A. Degree in healthcare, Business Administration, or Marketing preferred
Proof of current CPR/BLS certification required or requirement to obtain within 30 days of employment
Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law
Must be medically cleared for communicable diseases and current on all immunizations prior to participant interaction (including TB clearance)

Nice To Haves

Bilingual: Spanish/Russian/Vietnamese/Mandarin/Cantonese preferred.

Responsibilities

Develop and maintain relationships with healthcare professionals, providers, Community-based organizations, senior housing facilities, post-acute facilities, and senior centers to drive referrals for the Habitat Health PACE program
Collaborate with the Enrollment Specialist to ensure successful enrollment
Follow up with prospective participants and referrals through outbound calls, home visits, and ongoing communication to move them through the enrollment pipeline
Organize and conduct events in the community, and conduct presentations to promote the Habitat Health PACE program
Maintain and record all productions/activities in CRM software
Strictly adhere to DHCS and CMS regulations and policies regarding marketing practices for the PACE program
Attend various community events, healthcare events, and increase the center’s census
Identify new opportunities to enhance and improve the referral process and activities
Flexible to working events in the evening and weekends as needed
Other duties as assigned

Benefits

Medical, Dental, and Vision plans with competitive coverage for employees and dependents
Health Savings Account with employer contribution
Flexible Spending Account
12 weeks of fully paid Parental Leave for birthing and non-birthing parents
401k with match
CME and License Reimbursements for clinical team members
Short and Long Term Disability
Voluntary Life Insurance
Paid Vacation Time
Paid Sick Time
10 company holidays
Employee Assistance Program with access to mental health programs, legal and financial support, and much more!