About the position
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $18.
Responsibilities
- Welcome all customers upon arrival and gather feedback to improve their future rental experience.
- Ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels.
- Advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process.
- Identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location.
- Work in various weather conditions and are willing to take on additional tasks to support business needs.
Requirements
- High school diploma or GED.
- At least 1 year of customer service experience.
- At least 18 years old with a valid driver’s license and a clean driving record.
- Authorized to work in the United States without requiring sponsorship.
- Basic computer navigation skills and familiarity with Microsoft Office applications.
Nice-to-haves
- Willingness to wear a company uniform.
- Ability to speak other languages.
Benefits
- Healthcare coverage (medical, dental, vision).
- Life insurance, critical illness, hospital indemnity, and pet insurance.
- 401k plan.
- Paid Time Off (PTO) and sick leave.
- Time and a half for working on public holidays.
- Bonus plan based on performance.
- Employee Assistance Program.
- Employee-only rental rates and exclusive discounts for employees.
- Uniform with weekly dry cleaning.
