Overnight Security Officer

HRI HospitalityNew Orleans, LA
2d

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! SUMMARY The top priority for Guest Safety Agents is to provide hospitality and ensure outlet spaces are safe. To do so, the Security Agent must maintain a safe, secure and hospitable environment for occupants in accordance with all laws, regulations, and codes, along with the core standards of HRI Hospitality. The Security Agent must be hospitable and service-oriented - greeting, hosting, and maintaining friendly relationships with all guests, employees, and outside visitors. That also includes but is not limited to escorting guests to facilities, exits and communicating outlet standards of safety: (i.e. outlets such as Rooftop Pool that have a pool or Music Hall which has a balcony.) Security Agents are present to ensure a safe experience for all of our patrons. Most importantly, securing the floor should have the appearance of friendly assistance rather than policing guests like a security guard.

Requirements

  • Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
  • Prioritize and organize work assignments, have timely follow up and execution.
  • Have superb time management skills.
  • Exhibit complete knowledge of all hotel services/features and hours of operation.
  • Knowledge and understanding of HRI & initiatives
  • Technologically sound with Microsoft Office applications
  • Must be able to stand in one place for extended periods of time, and to remain on feet for up to 8 hours.
  • Ability to comply with physical demands as outlined below.
  • Maintain a safe environment by bussing dishes, removing trash/debris, clearing wet towels
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service