The position supports Owners and drives sales by re-engaging Ownership utilization through the purchase and utilization of vacation packages that drive Bluegreen resort visits and sales tours. It sets the stage for success for our sales organization by exciting Owners and guests about their upcoming vacation experience and ensuring proper understanding of the Owner Review meeting and their obligation to attend. The role adheres to department scripting expectations and all reservations fulfillment policies and procedures, including Owner and guest gifting parameters. It accurately reflects all package details and requirements, including the qualification questions, and sells ethically. The position properly utilizes outbound dialing technology and other systems such as Concierge and VSSA to ensure accurate call handling, package sale completion, and account documentation. Additionally, it maintains minimum sales and conversion quotas and supports special offers, projects, and promotional campaigns as they arise, embracing change and innovation as ways to drive additional value for Owners and results for the organization.