Owner Services Coordinator

AccorHotel • Telluride, CO

22h • $23

About The Position

You are a skilled multi‑tasker who works independently while managing a wide range of complex and confidential administrative responsibilities in support of your team. You communicate effectively with Owners, guests, and colleagues, proactively anticipate needs, resolve issues, and assist your team with various projects. You remain calm, focused, and solution‑oriented, even during the busiest moments in the office.

Requirements

• Previous guest service experience required. Luxury environment preferred.
• Excellent interpersonal and communication skills.
• Strong ability to prioritize and manage tasks in a fast‑paced environment with multiple demands.
• Proven ability to handle complex and confidential information with the utmost discretion.
• Proficiency with a variety of computer software; Microsoft Office required.
• Demonstrated capability to work effectively both independently and with minimal supervision.
• Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Nice To Haves

• Experience with Property Management Systems is an asset.

Responsibilities

• Coordinate Owner and Guest reservations and benefits in alignment with project documents.
• Serve as a primary source of information for the team, Owners, and guests while acting as a liaison with all lodge departments.
• Manage and maintain all pre‑arrival itinerary processes.
• Build and nurture strong Owner relationships to support brand and property loyalty.
• Utilize Owner and Resident profiles to provide highly personalized and anticipatory service.

Benefits

• Excellent work–life balance with unparalleled access to the outdoors, just steps from the lodge.
• Health, Dental, Vision, Disability, Life Insurance, and 401(k) options.
• Exceptional team culture with numerous engagement opportunities. A place where you feel valued.
• Year‑round employment with no off‑season layoffs.
• Employee benefit card offering discounted rates at Accor properties worldwide.
• Learning and development programs through our Academies.
• Opportunities to grow your talent within the property and across the global Accor network.
• A chance to make a meaningful impact through Corporate Social Responsibility initiatives, including Planet 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed