About The Position

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support the P-8A Poseidon at Naval Air Station (NAS) Whidbey Island, Washington by helping troubleshoot aircraft and mission system problems. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. As the P-8 NATEC program's "forward sensor", recognizing and reporting potential customer needs and documenting operational activities are key responsibilities. Although standard working hours are the norm, the position requires a willingness to work flexible hours to support the mission and end user as needed.

Requirements

  • Minimum of 5 years working with 737NG or P-8A aircraft systems
  • Minimum of 3 years working with aircraft mission systems
  • Minimum of 5 years of flight line maintenance experience
  • Current/active United States Passport
  • Proficient in Microsoft Office Suite (PowerPoint, Word, Excel)
  • At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
  • At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
  • This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
  • This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

  • Currently hold an Airframe & Powerplant (A&P) license
  • Understanding of aircraft maintenance and parts manuals & engineering drawings, especially wiring diagrams
  • Experience troubleshooting electrical and avionics problems/issues
  • Experience working with US Navy Aviation (NAVAIR)
  • Experience with the P-3 or P-8 aircraft operations or sustainment
  • At least one year of Quality Assurance experience in an aircraft maintenance or production environment
  • Ability to work independently without direct oversight

Responsibilities

  • Act as resident expert to develop and recommend solutions to a wide variety of technically complex P-8 operational problems
  • Work with US Navy Sailors, NATEC, and Navy Fleet Support Team (FST) to troubleshoot 737NG aircraft and P-8 mission-systems issues
  • Extract relevant information from Boeing drawings and command media not available to the Customer
  • Identify replacement part numbers for items that are not in the Navy supply chain
  • Provide on-the-job training to Sailors
  • Solicit customer feedback and take action to improve satisfaction with our service offers
  • Recognizing and reporting potential customer needs and documenting operational activities

Benefits

  • Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
  • The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
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