About The Position

PACE Medical Records Documentation & Audit Coordinator Eddy Senior Care | PACE Program 📍 Schenectady/Latham, NY 💼 Full time | Day Shift Make a Difference in the Lives of Seniors — Behind the Scenes, Where Quality Matters Most Eddy Senior Care’s PACE program helps older adults remain safely in their homes and communities. As our Medical Records Documentation Audit Coordinator, you play a mission critical role ensuring that every participant’s record is accurate, complete, and compliant — supporting exceptional care delivery across the entire program. If you enjoy auditing, quality assurance, regulatory work, and improving documentation workflows, this role offers meaningful impact, cross department collaboration, and the opportunity to shape high quality care for a vulnerable population.

Requirements

  • Associate’s degree
  • Minimum of 2–3 years in a healthcare role, quality assurance, compliance, or HIM-related experience.
  • Experience supporting audits and documentation reviews.
  • Strong organizational, analytical, and communication skills.
  • Proficiency in Microsoft Office applications, including Excel.

Nice To Haves

  • Bachelor’s degree
  • Experience working with electronic medical record systems (e.g., Epic, TruChart, or similar).
  • Background in clinical operations, rehabilitation services, or interdisciplinary healthcare settings.

Responsibilities

  • Perform routine and targeted audits of participant medical records
  • Identify documentation gaps and coordinate corrective actions
  • Track trends and prepare reports for leadership, QAPI, and regulatory needs
  • Maintain PNDS requirements and monitor system wide compliance
  • Audit Plan of Care documentation for completeness and regulatory alignment
  • Work closely with clinical leaders to address deficiencies
  • Manage closure of hospital admissions in Epic
  • Reconcile discharge documentation and ensure timely completion
  • Partner with the RN Educator on documentation training and workflow improvement
  • Support HIM reviews and medical record reconciliation
  • Serve as a liaison between clinical teams, administrative operations, HIM, training, and finance
  • Assist with survey readiness and internal compliance reviews
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