PACE Social Work Supervisor

PacificSource Health Plans•Springfield, OR

3d•$83,212 - $137,300

About The Position

Looking for a meaningful way to make a difference in the lives of older adults? At Pacific PACE LLC, you will be part of a team that provides compassionate, coordinated care that helps participants live safely, independently, and with dignity. Our approach honors the whole person, and that includes the people who work here. At PACE, you will join colleagues who value respect, connection, and shared purpose. We create space for every team member to contribute their strengths, grow in their role, and feel supported in the important work of caring for our community. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to disability, veteran status, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, or any other protected status. We are committed to reflecting the diversity of the communities we serve and creating a workplace where differences are celebrated and everyone can thrive. The PACE Social Work (MSW) Supervisor plays a critical and progressive leadership role in building, scaling, and sustaining a high-performing social services program that supports frail older adults to remain safely in the community. This role ensures the delivery of high-quality, participant-centered care across the continuum, while supporting, supervising, and developing social services staff in alignment with PACE regulations, organizational policies, and interdisciplinary care model standards. The Social Work Supervisor (MSW) is accountable for optimizing wrap around services, community supports, and caregiver resources to honor what matters most to PACE participants.

Requirements

A minimum of 5 years of social work experience, including at least 1 year of leadership experience and 1 year of experience working with a frail or elderly population, is required.
A Master’s degree in Social Work (MSW) is required.
Valid CPR certification required.
A valid Oregon driver’s license is required.
Employee(s) must have knowledge of behavioral health State Medicaid and Medicare regulations.
Strong analytical and problem-solving skills are essential.
Proficiency with computer information systems and software is required, along with basic statistics and research methods.
Each member of the PACE organization's staff that has direct contact with participants must meet the following conditions: Be legally authorized (for example, currently licensed, registered or certified if applicable) to practice in the State in which he or she performs the function or action. Only act within the scope of his or her authority to practice. Have 1 year of experience working with a frail or elderly population Meet a standardized set of competencies for the specific position description established by the PACE organization before working independently. Be medically cleared for communicable diseases before engaging in direct participant contact.

Nice To Haves

Experience in PACE or other Long Term Services and Supports settings is preferred.
A Licensed Clinical Social Worker (LCSW) in the State of Oregon is preferred.
Relevant behavioral health care experience is preferred.

Responsibilities

Scale, grow, and lead a team of social work professionals as the PACE organization progresses
Actively participate and collaborate as a member of the Interdisciplinary Team, including care planning.
Provide leadership to PACE social workers to ensure high-quality care.
Serve as a mentor to enhance the knowledge and skills of the social work team and act as a clinical supervisor to MSWs.
Conduct orientation and training for new hires.
Provide ongoing supervision, training, coaching, evaluation, and leadership to assigned team members, including annual reviews, promotions, and terminations.
Ensure all services are provided in a manner consistent with State and Federal PACE regulatory requirements and that the team understands these requirements.
Incorporate knowledge of comorbidity and established standards of practice associated with medical and behavioral health diagnoses.
Accurately and completely document in the electronic health record in a timely manner.
Serve as a resource to assist participants and their families in accessing services, facilities, and community resources for their healthcare needs.
Establish and maintain relationships with community services, and internal and external referral sources.
Provide on-call coverage for direct patient care with other staff as needed.
Identify and designate ongoing training needs for social work staff and develop/implement appropriate educational offerings.
Ensure exceptional customer service to participants of the PACE program.
Report on and collaborate to resolve participant grievances.
Work collaboratively with other PACE leaders to maintain and develop departmental communication materials, training/educational materials, and policies and procedures.
Actively participate in various strategic and internal committees to disseminate information within the organization.
Actively participate in efforts to support compliance and regulatory requirements across lines of business.
Coordinate business activities by maintaining collaborative partnerships with key departments.
Monitor, evaluate, and act on team assignments relating to volume, timelines, accuracy, customer service, and other quality and performance measures as appropriate.
Foster a safe and supportive environment conducive to the professional development of healthcare professionals.
Meet department and company performance and attendance expectations.
Follow privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.