PACS Admin - St. Elizabeth Youngstown Hospital

Bon Secours Mercy Health • Youngstown, OH

23h

About The Position

Supports end-users across the ministry who utilize imaging systems and related applications, as well as leading and contributing to new projects. Maintains imaging systems environment, to include knowledge documentation, system/hardware documentation, and utilizes internal departments applications and processes to manage the work.

Requirements

• Required Minimum Education: High School/GED
• Proficient in the applications/tools used within the organization for Project Management, Incident Management, Change Management, Time Reporting, Communications, and other tools as provided.

Nice To Haves

• Preferred Education: Minimum Associates Field of Study Information Technology
• Licensure/Certification Preferred : CompTIA A+, Network+, CIIP (Certified Imaging Informatics Professional), ARRT (American Registry of Radiologic Technologists)

Responsibilities

• Administers and supports PACS, CVIS PACS, and related technologies (e.g., voice recognition, advanced visualization systems, image sharing technologies, interfaces etc.).
• Contributes to or performs as the project lead for implementation and support of medical imaging applications, to include leading conference calls & meetings, task tracking, support document creation, and status communication as directed.
• Provides support for systems, processes, and customers and responds in a timely manner to service requests.
• Works with Information & Technology (I&T) staff, biomed, and vendor support to manage resolution of medical imaging application incidents and requests.
• Provides hands-on and remote support for healthcare facilities, to include hospitals, clinics, and physician practices as required.
• Participates in after-hours on-call rotation as assigned.
• Handles customer questions and concerns, communicates well with customers, handles service problems politely & efficiently, and assists with service recovery.
• Works with I&T and clinical teams to actively promote and implement standardization, utilization, integration, and optimization plans for medical imaging and related applications.
• Compiles and provides data as requested for clinical and business reporting to facilitate clinical and business decisions.
• Collaborates with other team members, customers, and management.
• Builds strong relationships with core customer base for medical imaging applications.
• Prioritizes tasks and resources to meet organizational and departmental goals.
• Proficient in the applications/tools used within the organization for Project Management, Incident Management, Change Management, Time Reporting, Communications, and other tools as provided.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED