Park Attendant

Premier Island Management GroupPensacola Beach, FL
1d$14Onsite

About The Position

This position supports daily Laguna Park operations by ensuring guest safety, regulatory compliance, and service excellence. Employees are accountable for operating attractions in compliance with Florida Department of Agriculture & Consumer Services amusement ride standards, internal SOPs, and insurer safety requirements.

Requirements

  • 2+ years of experience in Customer Service.
  • High school diploma or equivalent preferred
  • Customer service experience strongly preferred.
  • Ability to communicate clearly and follow written and verbal instructions.
  • Basic computer and POS skills

Nice To Haves

  • CPR / First Aid / AED
  • Valid Florida Driving License
  • Attraction-specific certifications (training provided)

Responsibilities

  • Deliver outstanding customer service while assisting guests with attraction access, equipment, and instructions.
  • Sell day passes and packages and ensure guests are properly checked in and charged.
  • Clearly explain attraction rules, safety requirements, and participation guidelines.
  • Operate attractions in accordance with Florida amusement ride regulations, manufacturer requirements, and company SOPs.
  • Conduct and document required daily inspections and safety checklists before and during operations.
  • Properly fit and secure guests with harnesses, seatbelts, and safety equipment.
  • Deliver required safety briefings for attractions, including go-karts and adventure courses.
  • Monitor attractions continuously and immediately stop operations if unsafe conditions are observed.
  • Enforce guest compliance with safety rules and waiver requirements.
  • Maintain the cleanliness of attraction areas and equipment.
  • Assist with the set-up and breakdown of Adventure Zone equipment and rentals.
  • Report maintenance issues or safety concerns promptly to management.
  • Maintain accurate logs related to inspections, equipment use, and incidents.
  • Support special events, birthday parties, and ancillary services as assigned.
  • Other duties as assigned by management.
  • Complete and document all required daily attraction inspections.
  • Enforce ride rules, safety briefings, and waiver compliance.
  • Exercise authority to suspend operations when safety risks are identified.
  • Assist with incident response and documentation (18+ only)
  • Proper equipment fitting, maintenance checks, and log completion.
  • Accurate ticketing, charging, and rental documentation.
  • Maintain attraction readiness, cleanliness, and compliance.
  • Deliver consistent, professional guest interactions aligned with company culture.
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