BOH Park Manager

Red Door Bounce LPEscondido, CA
3h

About The Position

Primary Role: Oversee park operations, safety, and maintenance while leading Park Monitors and serving as the primary on-floor authority. Key Duties: Supervise and support Park Monitors to ensure rules are consistently enforced and guest safety remains the top priority. Oversee daily park operations, ensuring all inflatables and play areas are clean, organized, and functioning properly. Conduct routine safety checks and address or escalate maintenance concerns promptly. Train Park Monitors, modeling proper rule enforcement and guest interaction. Manage crowd flow during peak times and adjust staff positioning as needed. Serve as the main point of contact for parents or guardians who have questions or concerns about rules. Confidently and professionally explain policies while maintaining a positive guest experience. Respond to incidents or injuries according to company protocol and complete required documentation. Ensure compliance with safety standards Leadership Expectations: Lead from the floor, not from the sidelines. Set the tone for professionalism, energy, and accountability. Provide real-time coaching and feedback to team members. Maintain calm authority in high-energy or high-pressure situations. Guaranteed 25 hours a week

Requirements

  • Must be 18 years or older (required to supervise minor team members)
  • Confident in enforcing rules respectfully but firmly
  • Strong communication and conflict-resolution skills
  • High awareness and attention to detail
  • Weekend and peak-hour availability required

Nice To Haves

  • Previous leadership or recreation/hospitality experience preferred

Responsibilities

  • Oversee park operations, safety, and maintenance
  • Lead Park Monitors
  • Serve as the primary on-floor authority
  • Supervise and support Park Monitors to ensure rules are consistently enforced and guest safety remains the top priority
  • Oversee daily park operations, ensuring all inflatables and play areas are clean, organized, and functioning properly
  • Conduct routine safety checks and address or escalate maintenance concerns promptly
  • Train Park Monitors, modeling proper rule enforcement and guest interaction
  • Manage crowd flow during peak times and adjust staff positioning as needed
  • Serve as the main point of contact for parents or guardians who have questions or concerns about rules
  • Confidently and professionally explain policies while maintaining a positive guest experience
  • Respond to incidents or injuries according to company protocol and complete required documentation
  • Ensure compliance with safety standards
  • Lead from the floor, not from the sidelines
  • Set the tone for professionalism, energy, and accountability
  • Provide real-time coaching and feedback to team members
  • Maintain calm authority in high-energy or high-pressure situations
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