PARK RANGER ASSISTANT

Arizona Department of Administration • Sedona, AZ

3d • $16 - $18 • Onsite

About The Position

TO CONNECT PEOPLE WITH THE OUTDOORS AND HISTORY OF ARIZONA TO BUILD A LIFETIME
OF MEMORIES.
ARIZONA STATE PARKS AND TRAILS IS THE LEADER IN SUSTAINABLE OUTDOOR RECREATION
FOR CURRENT AND FUTURE GENERATIONS.
TO LEARN MORE ABOUT ARIZONA STATE PARKS AND TRAILS, VISIT OUR WEB SITE AT
AZSTATEPARKS.COM.
ARIZONA STATE PARKS AND TRAILS PROTECT AND PRESERVES MORE THAN 30 STATE PARKS
AND NATURAL AREAS. THE AGENCY ALSO INCLUDES THE STATEWIDE TRAILS PROGRAM,
OUTDOOR-RELATED GRANTS PROGRAM, THE STATE HISTORIC PRESERVATION OFFICE, AS WELL
AS THE OFF-HIGHWAY VEHICLE PROGRAM, AND MORE. WITH PARKS LOCATED ACROSS THE
STATE, THE AGENCY STRIVES TO MAKE OUTDOOR RECREATION ACCESSIBLE AND AVAILABLE TO
EVERYONE.

PARK RANGER ASSISTANT
SLIDE ROCK STATE PARK 
THIS IS A TEMPORARY / SEASONAL POSITION
MAY WORK UP TO 40 HOURS PER WEEK AND UP TO 1500 HOURS PER CALENDAR YEAR

Under supervision, performs a variety of work activities while providing
customer service in the operation of a recreational, historic or natural
resource park; interprets natural features of the area, or historic
objects/artifacts for visitors; and ensures public safety by enforcing Park
rules and regulations.

Requirements

• A working understanding of principles and processes for providing customer and personal services.
• Park rules/ regulations, fees and revenue functions.
• Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
• General office procedures.
• Public relations and information dissemination.
• Customer service, active listening.
• Critical thinking.
• Driving and operating automotive equipment.
• Basic curatorial techniques.
• Research of natural or historical information.
• Performing math calculations.
• First aid techniques.
• Oral and written communications.
• interpersonal relationships.
• Deescalate upset or non-compliant visitors.
• Must possess and maintain a current Arizona Driver’s license appropriate to assignment.
• Some positions may require certification as an Emergency Medical Technician.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• One year of  customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field.
• Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Responsibilities

• Host visitors.
• assists with interpretive programs and may lead guided walks or hikes.
• assists with information in response to visitor questions, directions, guidance, and concerns.
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission and store purchases.
• Promote the safety of park visitors and enforce Park rules and protect Park resources.
• Utilize two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.
• Provides customer service by phone and in person and respond to publics inquiries about park hours, accommodations and reservations.

Benefits

• This is a temporary assignment with no benefits.
• Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 501-1,000 employees