Parking Ambassador

University of Arkansas for Medical Sciences • Little Rock, AR

5d

About The Position

The Parking Ambassador is a member of the Parking Operations team. The Ambassador provides direct customer service with Pay Stations and Exit Verifiers as well as answering general questions regarding the UAMS Facilities or Parking regulations. The Ambassador enforces UAMS parking regulations by issuing warnings and/or citations for illegal parking, identifies scofflaws, and applies boots to vehicles. The Ambassador performs lot counts for available parking spaces and reports any maintenance items. The Parking Ambassador operates the Remote Parking Management System (RPMS) and provides remote assistance to customers. The RPMS is staffed 247365. The primary responsibilities while stationed at RPMS are to monitor cameras and remotely assist customers with various parking transactions as well as exception management. In the event remote customer assistance is not successful, an Ambassador is dispatched and stationed in the field to provide further assistance. Additional responsibilities may be assigned during non-peak hours and may include database management and various clerical duties. Must be ACIC / NCIC Certified / Valid Driver’s License Required. If not certified, must be completed within a month of hire.

Requirements

• HS diploma/GED
• Valid Arkansas Driver's License
• Must be ACIC / NCIC Certified
• If not certified, must be completed within a month of hire

Responsibilities

• Provides direct customer service with Pay Stations and Exit Verifiers
• Answers general questions regarding the UAMS Facilities or Parking regulations
• Enforces UAMS parking regulations by issuing warnings and/or citations for illegal parking
• Identifies scofflaws
• Applies boots to vehicles
• Performs lot counts for available parking spaces
• Reports any maintenance items
• Operates the Remote Parking Management System (RPMS)
• Provides remote assistance to customers
• Monitors cameras
• Provides remote assistance to customers with various parking transactions as well as exception management
• Dispatches and stationed in the field to provide further assistance
• Database management
• Various clerical duties

Benefits

• Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED