Parking Ambassador - New York New York
About The Position
As a Parking Ambassador at NYNY, you create a welcoming first impression by delivering friendly, efficient service from the moment guests arrive. You’ll manage vehicle flow in a fast-paced environment, ensuring safe and seamless parking operations while minimizing congestion and delays. As a knowledgeable property ambassador, you’ll assist guests with hotel information, local attractions, and personalized recommendations. You’ll also address guest concerns with professionalism, escalating issues as needed and maintaining a secure, service-focused environment.
Requirements
- High School Diploma or GED required
- 6+ Months of prior relevant guest service experience required
Responsibilities
- Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services
- Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays
- Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately
- Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
- Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
