Part Time Office Administrator Customer Support and Sales Support

Lawn Doctor Southwest Marietta•Marietta, GA

14h•Onsite

About The Position

We are a locally owned small business seeking a dependable, organized, and customer-focused Part-Time Office Administrator / Customer Support & Sales Support professional to support daily office operations and customer communications. This role is well-suited for someone who brings experience, professionalism, and maturity to customer interactions and office responsibilities. The position is primarily on-site, with limited remote work potentially available over time based on performance and reliability. Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities. Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Requirements

Relevant experience preferred in office administration, customer service, sales support, or receptionist roles
Professional maturity is required, including sound judgment, accountability, and discretion when working with customers and sensitive information
Proficiency in Microsoft Outlook (email), Word, and Excel
Excellent phone presence, communication skills, and professional phone etiquette
Strong organizational skills and attention to detail
Ability to work independently, manage priorities, and follow established processes
Reliable, punctual, and professional demeanor

Responsibilities

Answer and return inbound customer calls in a professional, courteous, and timely manner
Process customer payments accurately and securely
Respond to and support customer billing and account inquiries
Create and send remote estimates to customers
Coordinate customer follow-up related to estimates and completed service calls
Schedule customer appointments based on customer requests and availability
General office administrative support
Invoice processing and data entry
Light document preparation and record management
Additional administrative or customer support duties as needed