Part Time Receptionist/Loan Assistant

Chesapeake Financial Shares•Gloucester, VA

About The Position

Chesapeake Bank- Part-Time Receptionist / Loan Assistant Schedule: Mondays, Tuesdays & Wednesdays — 8 hours per day Are you someone who enjoys supporting a team, helping people feel welcome, and keeping day‑to‑day operations running smoothly? We’re looking for a part-time team member who thrives in a friendly, community-focused environment and is ready to contribute both at the front desk and behind the scenes. In this dual-role position, you’ll be the first point of contact for visitors while also assisting our lending team with important administrative tasks. This is a great opportunity for someone who is organized, dependable, and comfortable shifting between customer interaction and detailed clerical work. If you enjoy a mix of customer service and administrative support—and appreciate a role with variety—this could be a perfect fit. What You’ll Love About This Role A consistent three‑day workweek that still allows you to make a meaningful impact The chance to interact with community members in a warm, welcoming setting A blend of front-desk responsibilities and behind-the-scenes loan support A supportive team that values professionalism, reliability, and great communication An opportunity to grow your skills within the banking industry Who We’re Looking For You’re someone who enjoys helping others, staying organized, and keeping things moving. You communicate clearly, handle tasks with accuracy, and take pride in presenting yourself and your work professionally. A background in administrative support is important, and familiarity with financial or lending environments is a plus. Want to read more about why you should join the team, click the link below: Top 10 Reason You Should Explore a Career with Chesapeake Bank At Chesapeake Bank, we believe in more than just numbers—we believe in people. Join us and help shape financial solutions that make a difference. If you’re ready for a part-time role where your contributions truly make a difference, we’d love to hear from you. Summary: The Receptionist plays a key role in creating a positive customer experience by greeting visitors, managing incoming calls, and directing inquiries with courtesy and efficiency. This position supports staff with routine administrative and clerical duties and helps maintain an organized, customer‑ready lobby environment. The ideal candidate is personable, dependable, and committed to delivering exceptional service in a community‑bank setting. The Commercial Loan Assistant provides essential support to the commercial lending team by assisting with loan documentation, gathering financial information, and ensuring loan files are complete, accurate, and compliant. This role coordinates with borrowers, lenders, and internal departments to facilitate smooth loan processing from application to closing. Responsibilities include organizing credit files, preparing routine loan forms, tracking required documentation, and helping maintain up‑to-date financial records for commercial customers. The ideal candidate is detail‑oriented, customer‑focused, and able to provide professional, relationship‑based service consistent with a community bank’s standards.

Requirements

High school diploma or equivalent.
A minimum of one year of Receptionist/Assistant experience
Able to multitask and prioritize in a limited amount of time.
Ability to organize and prioritize to meet deadlines.
Excellent organization and communication skills with high attention to detail.
Excellent communication skills (both verbal and written) with sound judgment and decision making abilities
Strong customer-service skills.
Working knowledge of Microsoft office applications
Ability to read and comprehend training materials, financial institution communications and related loan manuals.

Nice To Haves

Lending experience preferred

Responsibilities

Performs regular support duties including telephone support, screening visitors and calls, and scheduling meetings and appointments.
Good understanding of financial institution products and services.
Requests and obtains financial statements on existing borrowers.
Uses office computers for data input and other activities.
Assists lenders with calls on past-due loans.
Updates collateral values, as needed on delinquent loans.
Including preparing Watch List and Problem Loan Reports.
Follows all applicable laws and regulations.
Assists lenders with commercial and consumer loan products.
Provides technical advice and assistance to loan officers as needed.
Participates in local business and community activities
Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes
Clearing Loan Exceptions
Collect Insurance information on new and existing loans
Orders office supplies
Scan documents and organize files
Other duties as assigned