Part-time Sales Associate

THE NATIONAL MUSEUM OF WOMEN IN THE ARTS•Washington, DC

7d•$18

About The Position

The Part-Time Sales Associate supports the day-to-day activities of the Museum Shop by assisting visitors, delivering excellent customer service, and facilitating sales of art-inspired merchandise. This role in enhances the overall museum experience while supporting the mission of celebrating women artists. The position offers the opportunity to engage with diverse audiences in cultural setting on a flexible, part-time schedule (2-3 days per week, 18-32 hours). This position reports to the Director of Retail Operations and has no direct reports.

Requirements

High school diploma or equivalent.
Dependable and punctual, ensuring consistent Museum Shop operations.
Strong verbal and written communication skills for excellent customer service and teamwork
Experience using point-of-sale systems and accurately handling transactions
Attention to detail and ability to maintain an organized and visually appealing retail space
Comfort using e-commerce platforms, digital tools, and inventory systems
Ability to work independently while taking direction from supervisors
Flexibility to work weekends, holidays, and occasional evenings.

Nice To Haves

Previous retail or customer service experience is preferred.

Responsibilities

Greet and engage museum visitors with enthusiasm and professionalism
Provide excellent customer service and personalized shopping assistance
Promote and recommend Museum Shop products that complement exhibitions and visitor interests
Communicate product features, pricing, and artistic significance to encourage sales
Operate point-of-sale systems accurately, including cash and card transactions
Maintain a clean, organized, and visually appealing retail environment
Restock merchandise and arrange displays to maximize visual impact
Stay informed about museum exhibitions, programs, and events
Respond to customer inquiries and resolve concerns in a timely and professional manner
Collaborate effectively with team members to meet sales and service goals
Receive and process incoming merchandise shipments
Assist with inventory counts and stock management
Use e-commerce and order processing systems as needed.