Partner Success Manager

eAssistAmerican Fork, UT
4d$63,000 - $77,000Remote

About The Position

The Partner Success Manager is responsible for building, activating, and scaling a national network of Dental Revenue Cycle Management (RCM) partners and referral consultants to drive new dental billing consultations for eAssist. This role is central to eAssist’s growth strategy and serves as a key connector between the Henry Schein Field Sales Consultants (FSCs), regional leadership, and other strategic referral partners . The position partners closely with and is served by the Director of Partnering to strengthen engagement with Henry Schein Dental and to support the Henry Schein Revenue Analysis (RA) program. The primary objective of this role is to consistently generate qualified dental billing consultations by leading partner engagement, enabling referral partners, and ensuring strong execution across the consulting and partnering ecosystem. Utilizing eAssist’s direct Revenue Analysis will be a development opportunity to achieve this goal.

Responsibilities

  • Partner & Referral Engagement Actively engage Henry Schein Field Sales Consultants (FSCs) and regional teams to drive aligned referrals.
  • Support and expand collaboration with Henry Schein Dental, including regional initiatives and joint opportunities.
  • Support execution and follow-up related to the Henry Schein Revenue Analysis (RA) program.
  • Identify and develop additional referral partnerships that expand consultation opportunities using eAssist’s Revenue Analysis.
  • Consultation Growth & Execution Drive dental billing consultation volume in alignment with quarterly and annual targets.
  • Ensure referrals are properly qualified and supported through handoff to the sales organization.
  • Monitor conversion trends and provide feedback to improve consult quality and outcomes.
  • Partner with Sales, Marketing, and Partnering leadership to continuously optimize results.
  • Reporting & Accountability Track and report partner activity, engagement, and consultation production.
  • Provide insights on network performance, partner effectiveness, and growth opportunities.
  • Participate in planning, forecasting, and continuous improvement initiatives.
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