Partner Technical Solutions Engineer

JPMorgan Chase & Co. • Wilmington, DE

7h

About The Position

The Partner Technical Solutions Engineer acts as a technical liaison between the
organization and its external partners, supporting integration, implementation,
and ongoing maintenance of joint solutions.

This role combines deep technical expertise with strong communication skills to
ensure partners understand, adopt, and successfully leverage the company’s
products and platforms.

They collaborate with product, engineering, and business teams to align business
strategy with operational and technology solutions, ensuring the organization’s
goals are supported by effective processes and systems. They also collaborate to
design, optimize, and document business capabilities, processes, and value
streams as well as resolve technical challenges, and drive mutual success.

They play a key role in driving transformation initiatives, supporting change
management, and ensuring compliance with regulatory and risk requirements.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• At least 5 years of experience in technical support, solutions engineering, or data engineering partner-facing roles.
• Strong knowledge of APIs, software integration, and cloud platforms.
• Excellent problem-solving and communication skills.
• Ability to explain technical concepts to both technical and non-technical audiences.

Nice To Haves

• Project or Program management experience is a plus.
• Experience with compliance and security requirements is a plus.

Responsibilities

• Serve as the primary technical point of contact for external partners during pre-sales, strategy, onboarding, integration, and ongoing support.
• Understand business and technical capabilities, value streams, and organizational structures.
• Evaluate and recommend technology solutions that align with business goals.
• Partner with business leaders, product owners, and technology teams to translate business needs into actionable solutions and roadmaps.
• Collaborate with partners to design, implement, and optimize integrations with company products, APIs, and platforms.
• Analyze and provide input into technical business processes, identifying opportunities for improvement, automation, and integration.
• Translate complex technical concepts into clear, actionable guidance for partner stakeholders.
• Conduct technical workshops and Q&A forums for partners.
• Document pre-onboarding integration requirements, best practices, and technical solutions.
• Advocate for partner needs internally, providing feedback to product and engineering teams.
• Ensure partner solutions meet compliance, security, and performance standards.
• Support technical change management initiatives by assessing impacts and facilitating communication.
• Ensure business processes and solutions adhere to governance, risk, and compliance standards.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level