Parts Associate

VSE Corporation•Birmingham, AL

16h•Onsite

About The Position

Vermeer Southeast is seeking a customer focused individual to join our Birmingham location. This position plays a key role in delivering the Vermeer experience by supporting customers through parts sales, promoting Vermeer solutions and dealership services, and assisting with inventory management to ensure product availability and operational excellence.

Requirements

High school diploma or equivalent.
Ability to provide outstanding customer service, must have good people skills.
Ability to think quickly and solve problems.
Strong organizational skills and ability to juggle multiple tasks and projects.

Nice To Haves

Minimum of 2 years of previous parts sales or sales experience preferred.
Equipment knowledge or previous industry experiences a plus.
Bilingual (English / Spanish) a plus.

Responsibilities

Interact with all contacts in a caring, professional, courteous and timely manner.
Build and maintain customer relationships.
Provide needed parts solutions to enhance customer equipment.
Make quotes for price and availability to internal and external customers via fax, email, telephone and in person.
Assist Parts Manager in analyzing existing inventory levels, customer demand and market share trends to maintain a profitable inventory balance.
Assist with returns and warranty issues, including filing and tracking claims and ensuring proper credit is given to dealership.
May assist with shipping/receiving and may load or unload equipment.
Assist in stocking shelves, cabinets and displays.
Adhere to department safety practices.