PARTS COUNTER - Construction Equipment (45158)

ARNOLD MACHINERY COMPANY • Tucson, AZ

4d • Onsite

About The Position

At Arnold Machinery, we know that exceptional customer satisfaction starts with exceptional people. Our team is the most comprehensive machinery support network in the western United States — and our employees are the most valuable part of our inventory. We are currently seeking a Parts Counter Representative to join our team. If you are customer-focused, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Position Overview The Parts Counter Representative is responsible for assisting customers with parts orders, supporting warehouse operations, and ensuring accurate and timely order fulfillment.

Requirements

• Ability to operate a forklift (or willingness to complete certification training)
• Valid driver’s license and ability to operate a company vehicle
• Basic computer proficiency (Microsoft Excel and Word)
• Strong communication and customer service skills
• Ability to maintain a clean, organized workspace
• Commitment to staying current on product knowledge and updates
• Ability to collaborate effectively with management and team members
• Frequent walking, including on uneven terrain
• Regular lifting up to 60 lbs.
• Standing for extended periods
• Bending, reaching, kneeling, and climbing ladders
• Getting in and out of equipment
• Reading work orders, parts manuals, and computer screens
• Communicating via phone, radio, and in person

Responsibilities

• Process phone and walk-in parts orders
• Accurately identify customer needs and required parts
• Research parts specifications and availability
• Enter orders into the system with precision
• Pull parts for counter customers
• Place backorders with vendors as needed
• Prepare accurate and complete purchase orders
• Stock incoming inventory
• Pull parts for the service department
• Perform cycle inventory counts
• Assist the Parts Manager as required
• Maintain a clean and organized workstation and warehouse area
• Assist with inventory preparation
• Perform clerical tasks (filing, answering phones, etc.)
• Support team operations as needed

Benefits

• Paid Sick Leave
• Paid Vacation
• Paid Holidays
• 100% Company-Paid Medical Premium (for associates and family)
• Dental and Vision Plans
• 401(k) & Roth with Company Match
• Quarterly and Annual Bonus Programs
• Company Stock awarded to associates with 5+ years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed