Parts Counter Sales

Don Wood Chevrolet Buick and Cadillac • Logan, OH

2d

About The Position

The Parts Department is seeking a professional, detail‑oriented, and customer‑focused individual to join our team as a Parts Department Sales Counter Person. This role requires strong technical knowledge, excellent communication skills, and the ability to perform a wide range of responsibilities with accuracy, efficiency, and professionalism. The ideal candidate will be dependable, organized, and capable of working both independently and collaboratively in a fast‑paced environment with frequent, simultaneous demands.

Requirements

• Prior experience in the automotive industry, preferably in a parts or service environment
• Strong understanding of mechanics, automotive components, and parts applications
• Proficiency with computers, typing, and electronic systems; ability to learn new software quickly
• Strong organizational skills, particularly in inventory control and parts organization
• Excellent verbal and written communication skills with a focus on professionalism and customer service
• Ability to follow instructions, learn processes efficiently, and retain information
• Professional appearance and conduct
• Ability to maintain appropriate boundaries between personal and work responsibilities, including responsible use of personal devices during work hours
• Valid driver’s license and a clean driving record
• Must be a customer-oriented, self-motivated team player
• One to two years of prior automotive parts experience is required, either from a retail parts outlet or a dealership setting.
• Must be computer literate
• High School Diploma or GED required
• Must be available to work a flexible schedule that will include some evenings and Saturdays
• Must have a valid driver's license and few to no points on driving record.

Nice To Haves

• Reliable, self‑motivated, and able to work independently
• Strong attention to detail and commitment to accuracy
• Customer‑focused with a professional and courteous demeanor
• Comfortable managing high volumes of simultaneous requests
• Team‑oriented with a positive and solutions‑driven approach

Responsibilities

• Provide respectful, tactful, and professional customer service across all communication channels, including in person, phone, email, text, and delivery interactions
• Assist customers and internal staff with accurate parts identification, ordering, and product information
• Perform cashiering and money‑handling duties with accuracy and integrity
• Execute inventory management, including receiving, stocking, organizing, cycle counts, and maintaining accurate inventory records
• Maintain a clean, organized, and professional work environment
• Utilize internal software systems for order processing, inventory control, and communication
• Demonstrate comprehensive computer proficiency, including accurate typing and electronic documentation
• Prepare outgoing shipments, including packaging, labeling, and coordinating deliveries
• Apply mechanical understanding and knowledge of automotive parts and their uses to support customer and departmental needs
• Pick up and deliver parts to and from various businesses as needed for order fulfillment and sales support
• Conduct all pickup and delivery tasks in a professional, safe, courteous, and efficient manner
• Manage multiple tasks simultaneously in a high‑demand environment, balancing phone calls, online orders, counter sales, service department needs, technician requests, and delivery coordination
• Maintain consistent productivity and accuracy during periods of sustained pressure and rapid workflow
• Work independently with minimal supervision while upholding high standards of professionalism

Benefits

• Medical
• Employee discounts on vehicle purchases, parts and service
• Paid-time-off
• Comprehensive employee recognition programs
• Continued training through the manufacturer
• Opportunities for career advancement
• Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
• When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees