Parts Specialist II VDOT

Mancon Inc.Ashland, VA
13d

About The Position

The Parts Specialist II provides counter service to VDOT employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service. This is an hourly position.

Requirements

  • 1 year computer experience
  • 24-hour availability during emergency and/or critical operations
  • Valid Driver’s License with two years driving experience
  • 5 years of experience with auto or heavy-duty truck parts (P1 or P2 ASE certification may be substituted for 2 years of experience)

Nice To Haves

  • Delivery Driver experience
  • Inventory experience
  • Ability to obtain and maintain a forklift license

Responsibilities

  • Provide quality customer service to include but not limited to the following:
  • Attention to detail
  • Review, familiarize with and adhere to Product Group Catalog
  • Review, familiarize with and adhere to Policy and Procedures Manual
  • Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual
  • Meet and greet customers
  • Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
  • Answer questions regarding availability of parts
  • Ask appropriate questions to ensure correct parts are researched and provided
  • Inform customers when requested parts are available
  • Parts Pick up
  • Drive vehicle to designated locations to purchase/pick up parts
  • Provide company documentation to vendors as required (tax exempt form, credit references)
  • Review all invoices at vendor location to ensure accuracy on pricing and quantities
  • Return products to MANCON location in a timely fashion
  • Data Entry Requirements
  • Assist in generating invoices for customer requisitions in the inventory system
  • Assist in entry of vendor receiving documents in the inventory system
  • Inventory Management Requirements
  • Assist in performing weekly inventory cycle counts
  • Assist in performing counts during Wall-to-Wall inventories at site
  • Other Requirements
  • Follow established guidelines for vehicle and equipment maintenance
  • Provide 24-hour support at the VDOT location during emergencies
  • Travel to locations to pick up parts
  • Assist with inventory research projects as requested
  • Adhere to required procedures
  • Participate in the SCM continuing training program
  • Assist with other duties as assigned
  • Uses training, knowledge and experience to research and solve day-to-day issues independently
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