PAS Specialist
About The Position
OHSU Casey Eye Institute is a premier academic medical center providing eye care for adults and children in the Pacific Northwest and beyond. We treat eye conditions from the most straightforward to the most complex and offer expert care in all ophthalmology specialties. Since 1945, OHSU Casey Eye Institute doctors and vision scientists have worked side by side to discover the causes of eye disease and find new treatments. Bringing research and patient care together helps us turn possibilities into realities. OHSU Casey Eye Institute is a "High Performing" eye hospital, which means we are ranked in the top 10 percent nationally by U.S. News & World Report. The purpose of this position is to provide support to the Faculty and Residents of the Casey Eye Institute Cornea division, specifically in the areas of patient care, phones, reception, scheduling, and day-to-day operations. This is a full-time, on-site position.
Requirements
- Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position
- Knowledge and Skills Required: Basic computer keyboarding skills including typing of 30 - 45 wpm.
- Strong relationship building skills with patients, health plans, providers, staff, management.
- Exceptional customer service skills - both in person and on the phone.
- Exceptional interpersonal skills - able to resolve conflicts and to problem solve between parties.
- Patient advocacy skills - evaluate patient concerns for timely resolution.
- Sensitivity to patient needs.
- Demonstrated evidence of strong written and verbal communication skills.
- Ability to manage competing priorities.
- Ability to meet deadlines and urgent patient and system needs.
- Ability to work independently; willingness to serve as a positive and professional role model.
- Must have demonstrated record of reliable attendance, punctuality and proven successful performance in past and present.
- Note : Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility.
Nice To Haves
- Working knowledge of medical terminology preferred.
- Ophthalmic terminology, EPIC scheduling preferred.
Responsibilities
- Customer Service.
- Point of Service Operations.
- Arrange Care.
- Managed Care Coordination.
- Enrollment & Authorization.
- Perform cash handling and billing duties in a timely and thorough manner.
- Organizing and sending paper work to Health Information Services.
- Other duties as assigned by Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
