Passenger Sales and Operations Planning Manager

National Airlines•Orlando, FL

30d

About The Position

The Passenger Sales & Ops Planning Manager requires full spectrum charter sales and operations. The candidate is responsible for developing sales networks with a strategic focus on effective utilization of available company-owned / chartered aircraft and charter client support services globally. The position is also responsible for developing business opportunities with VIP customers, airlines & travel agents, negotiating to maximize the charter pricing based on the existing market demand and performing the highest level of customer service to our customers. The candidate should be highly experienced and networked in the air charter industry, fully familiar with airlines, aircraft capabilities, flights operations requirements and service provision.

Requirements

A bachelor's degree required. A degree in Business, Business Management, Aviation Management or equivalent is preferred.
Independent workers with strong initiative to get things done proactively, identify problems, develop solutions, and initiate action
At least four years’ experience in aviation management or charter sales and operations
The position must meet several deadlines and will have to manage several requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.
Computer literate in MS Office applications – developing spreadsheets, report writing
Knowledge of airline flight following software & crewing preferred
Result oriented
Excellent leadership skills, ability to identify and recommend changes
Planning
Build relationships with internal stakeholders, operations for aircraft availability, maintenance, finance, human resources
Build relationships with external stakeholders; customers, developing business contacts, agents, vendors, suppliers
Decision-making skills, e.g. buy-selling decisions on company products and services, executing long-term contracts requiring internal and external stakeholders to commit resources
Excellent communication skills – verbal and written; presentations, public speaking
Stress Management skills
Time Management skills
Problem-solving skills
Demonstrated sense of urgency
Ability to travel up to 50%- domestic and internationally
Travel to target markets to visit clients and prospective clients.
Ability to travel with proper risk assessment and mitigation.

Nice To Haves

Knowledge of airline flight following software & crewing preferred

Responsibilities

Monitoring incoming requests for passenger air charter operations via telephone and email
Source appropriate type of business for the mission to match the aircraft capability.
Process a pricing quote for all requested operations
Collaborate with other geographic air charter managers to provide customer satisfaction through on – time delivery
Work independently, negotiate high – value financial commitments, and assure compliance with industry regulations and policies
Implement and monitor all charter operations while advising the customer of operational progress
Research and develop sales prospects through marketing, professional contacts, inquiries and past and present company client base
Achieving revenue and growth targets using experience and established industry networking contacts
Travel to target markets to visit prospective clients
Adherent to the company’s ethics and compliance standards
Follow relevant Quality Management processes assigned for the region
Prepare reports to Senior Management as required
May perform other duties as required or directed
Plan and connect daily flights & to coordinate all Ops arrangements for charter operations and ensure smooth mission planning and execution
Developing and maintaining Vendor relations with ground handlers and government entities such as CAA's, Customs authorities, etc. and negotiating agreements and contracts
Bidding daily military charter business requirements and coordinating with the government for operational and contractual requirements and ensuring compliance and highest standard of performance and customer service.