Patient Access Assistant

CentraCare•Monticello, MN

17h•$21 - $32

About The Position

Find your purpose assisting our patients at CentraCare as a Patient Access Assistant! Our Patient Access Assistants take on the vital role of registering patients at CentraCare, covering multiple areas within the facility. In Monticello, the Patient Access department encompasses eight unique areas, from the Emergency Department to various Specialty Departments. This role requires independent analysis, judgment, and comprehensive knowledge of facility procedures. Responsibilities entail obtaining and verifying information to establish billable patient accounts. Moreover, you will maintain and enforce patient safety and other safety protocols as necessary. Your responsibilities will include direct patient interaction, registering patients for appointments, scheduling appointments, communicating information to other departments, and confirming insurance details to ensure the accuracy and integrity of processed documents.

Requirements

High school diploma or equivalent required.
2 years related office experience.
Customer services skills are essential.
Good verbal and written communications skills required.

Nice To Haves

Medical Terminology preferred.
One to two year post high school training in clerical, secretarial or business area preferred.
One-year prior scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare, preferably in a clinic or hospital preferred.