About The Position

Your job is more than a job Be the first friendly face patients see! As a Patient Access Associate in our clinic, you welcome patients, schedule appointments, handle check-ins, and make sure patient information is accurate and secure. You help patients feel comfortable, informed, and cared for—especially when they’re feeling stressed or unsure. You’ll work closely with providers and clinic staff to keep the day running smoothly, all while building a career in a supportive, growth-focused healthcare environment.

Requirements

  • Strong customer service and communication skills
  • Empathy, professionalism, and attention to detail
  • Comfort working in a fast-paced clinic
  • High School Diploma or GED (or equivalent experience)

Responsibilities

  • Greet patients in person and by phone
  • Schedule and check in patients for clinic visits
  • Register patients and verify insurance and demographics
  • Scan documents and verify coverage
  • Explain financial responsibility and collect payments when appropriate
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