Patient Access Coordinator - Salish Cancer Center

Puyallup Tribal Health Authority • Fife, WA

9h • $21 - $27 • Onsite

About The Position

Create Comfort, Clarity, and Connection for Every Patient.

Location: Salish Cancer Center | Fife, WA | On-Site
Status: Full-Time | Non-Exempt
Hiring Range: $21.00 - $27.00 per hour
Position Close Date: March 12, 2026

Are you passionate about making a difference in the lives of patients and their families? At Salish Cancer Center, we are dedicated to providing compassionate, patient-centered care for those navigating oncology treatment. We are looking for a Patient Access Coordinator to be the welcoming face and trusted resource for our patients, helping them access care, insurance guidance, and supportive services with clarity, empathy, and professionalism.

Requirements

• High School Diploma or GED.
• Two (2) years of medical reception experience to include working with WA State insurance companies, benefit eligibility, prior authorizations, and communication with patients about covered services.
• Experience with cash collection, payment posting, and payment reconciliation.
• Experience with multi-line phone systems.
• Demonstrable knowledge of practical application of HIPAA compliance and guidelines.
• Successful completion of PACS training and certification required within (12) months of hire or within (12) months of enrollment into training program.

Nice To Haves

• Prior experience in an oncology or cancer care clinical setting

Responsibilities

• Warmly greet patients, visitors, and families, creating a safe, healing environment.
• Manage patient check-ins, verify insurance, collect copays, and guide patients through each step of their visit.
• Schedule appointments, coordinate lab draws, infusion sessions, and follow-up visits using our EHR system.
• Assist patients in navigating insurance coverage, transportation, and interpreter services.
• Conduct patient checkouts, review orders for labs, radiology, and referrals, and ensure smooth care transitions.
• Maintain accurate, HIPAA-compliant documentation and support front-office operations, including payment reconciliation and inventory management.
• Act as a reliable resource for colleagues, contributing to a positive, team-oriented work environment.

Benefits

• You’ll be part of a passionate, multidisciplinary team dedicated to transforming the lives of those touched by cancer. We blend state-of-the-art oncology care with integrative, patient-centered approaches that support the whole person — body, mind, and spirit.
• A Mission That Matters. You’ll help deliver compassionate care that honors dignity and respect, empowering patients and their families through every stage of their cancer journey. Our mission emphasizes integrity, inclusivity, and healing for everyone touched by cancer.
• Team-Centered, Collaborative Environment. Our providers and staff take pride in their work, going above and beyond to ensure personalized care for every patient. You’ll have the opportunity to collaborate with experienced clinicians across medical oncology, naturopathic care, acupuncture, and native healing modalities.
• Integrative and Innovative Care. Salish Cancer Center is known for its integrative approach that combines evidence-based treatments with complementary therapies, including naturopathic medicine and acupuncture, supporting holistic wellness alongside conventional cancer care.
• State-of-the-Art Facility. Our center features a modern infusion suite and on-site pharmacy, with advanced clinical resources that help staff deliver high-quality oncology services in a supportive setting.
• Inclusive Culture and Values. We uphold values of compassion, respect, integrity, and health, and we are committed to an inclusive workplace where every team member and patient feels welcomed and valued.
• Community Impact. As a not-for-profit entity of the Puyallup Tribe, Salish Cancer Center plays a meaningful role in the community — offering hope, support, and care that honors culture, tradition, and individual healing journeys.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED