Patient Access Coordinator

Lifepoint HealthRoxboro, NC
1d

About The Position

Person Memorial Hospital is part of Lifepoint Health [https://lifepointhealth.net/locations], a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Person Memorial Hospital in Roxboro, NC is a full-service hospital where caring, kindness, and compassion join modern facilities and equipment to provide you with the best possible health care. We provide comprehensive health care services to Person County and surrounding areas, licensed for 98 beds. We strive to meet the ever-changing needs of our patients. Person Memorial Hospital, and the Pathology and Clinical Laboratory are accredited by The Joint Commission. The Patient Access Coordinator provides support for the daily operations of Patient Access functions while performing the day-to-day duties of a Registration Clerk

Requirements

  • Applicants should have a high school diploma or equivalent required

Responsibilities

  • Must be able to foster positive work relationships with co-workers and demonstrate flexibility in adapting to work demands.
  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
  • Distributes and explains forms, documents, and educational handouts to patients or family members.
  • Verifies insurance benefits and obtains precertification/authorization as necessary.
  • Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow-up.
  • Provide and complete IMM's & MSP's timely to be compliant.
  • Supports lobby functions as needed which includes answering multi-line phone and direct calls using appropriate scripting.
  • Contact insurance companies to obtain and verify insurance benefits and authorizations.
  • Meets with patient or patient's caregiver before or after admission to exchange
  • Continually educates all registration staff on any changes pertinent to their roles
  • Performs other duties or responsibilities as assigned by the Patient Access Supervisor or PFSD

Benefits

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.
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