Patient Access Manager I

Conifer Health Solutions • San Antonio, TX

7h • Onsite

About The Position

Responsible for leading all daily Patient Access operations.

Requirements

• Excellent interpersonal and organizational skills
• Demonstrated leadership and management abilities
• Thorough knowledge of computer systems in Health Care Information System
• Clear understanding of Revenue Cycle Management and Regulatory Agencies required
• Ability to receive and express detailed information through oral and written communications.
• Strong knowledge and ability to drive operational metrics.
• High School Diploma or equivalent.
• 3-5 years of Health Care Supervisory experience preferred.
• Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
• Must be able to work in sitting position
• Must be available to work hours and days as needed based on departmental/system demands
• Must be “on-call” as needed

Nice To Haves

• College degree preferred.

Responsibilities

• Assists in preparation for both short and long range planning recommendations for all Registration Process areas including: pre-service and point-of-service financial clearance activities and Patient Access functions. Actively practice budget/cost management.
• Develop and implement action plans as identified.
• Manages all operational metrics to ensure the department meets client and Conifer goals including, but not limited to Service Level Agreements and budgetary guidelines.
• Consistently manages staffing activities in areas of responsibility. This includes documentation and identification of needs, selection of staff, wage/salary activities, orientation and training. Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals. Communicate proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set.
• Enforces departmental policies, practices, procedures and work rules in accordance with approved hospital policies and assists in the development of new policies according to hospital and corporate guidelines.
• Consistently communicates appropriate information to staff and provides feedback to Director and CFO. Communicates deficits and problems to supervisor with recommended solutions for improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED