Patient Access Manager

R1Panama City, FL
1dOnsite

About The Position

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Manager of Patient Access you will be responsible for managing the Patient Access Supervisor, Patient Access Administrative Coordinator and Patient Access Associates. The Manager must be able to proactively monitor daily workflow and staff productivity while adhering to R1’s key revenue performance and quality metrics. “This is a full-time onsite position based in Panama City, FL, at Ascension Sacred Heart Bay Medical Center. The role requires regular travel between two operational sites, flexibility to work across both facilities is essential.”

Requirements

  • Minimum of 5 years of experience, including at least 3 years in a management role

Responsibilities

  • The Patient Access Manager will be responsible for managing the Patient Access Supervisor, Patient Access Administrative Coordinator and Patient Access.
  • Coordinate with the patient access team in the operations of daily job responsibilities.
  • Develop, recommend, and oversee the implementation and administration of policies and procedures of patient admissions and bill auditing services.
  • Evaluate process and procedures and coordinate with the management team to ensure efficient patient processing, bed utilization, and adherence to federal and local laws and regulations.
  • Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform.
  • Focus on continuous improvement working with the Senior Manager and Patient Access Managers across the Health System with a goal of delivering the highest degree of quality service possible.
  • Provide support for Human Resource guidance.
  • Complete, review, manage and monitor department budget.
  • Directs and leads the patient access team in the daily operations.
  • Represents Patient Access on various committees and teams and in meetings.
  • Performs other duties as assigned.
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