Patient Access - Registration (PAS)

CUYUNA REGIONAL MEDICAL CENTER•Crosby, MN

1d•$20 - $25•Onsite

About The Position

The Patient Access Specialist-Registration role primarily involves processing patient registrations accurately and efficiently, ensuring all pertinent data is collected at the point of entry. This position requires constant engagement with patients and their representatives, handling sensitive information with discretion and adhering to privacy protocols. Challenges include navigating high-stress situations and managing complex data under tight deadlines. The specialist collaborates closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies. A typical day involves multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing both operational efficiency and patient satisfaction. In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient’s entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference—not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Requirements

Ability to work independently
Excellent communicator with strong interpersonal skills
Customer service focused and professional
Detail-oriented with accurate data entry skills
Resilient and adaptable multitasker
Discreet with sensitive patient information
Familiar with medical terminology and systems
Resourceful with strong problem-solving ability
Successful completion of data entry and clerical assessments administered by Cuyuna Regional Medical Center Staff.

Responsibilities

Processing patient registrations accurately and efficiently
Ensuring all pertinent data is collected at the point of entry
Constant engagement with patients and their representatives
Handling sensitive information with discretion and adhering to privacy protocols
Navigating high-stress situations and managing complex data under tight deadlines
Collaborating closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies
Multitasking between direct patient interactions, document management, and intra-departmental communication