Patient Access Rep
About The Position
Join our team as a day shift, full-time, Medical Clinic Patient Access Representative in Montclair, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Learn more about the benefits offered for this job. Get to Know Your Team: Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit.
Requirements
- High school diploma or GED equivalent.
- 1+ years of working in the medical/and or medical insurance fields.
- Knowledge of medical terminology.
- Strong working knowledge of Microsoft Office Suite.
- Excellent customer service skills and strong ability to multitask.
Responsibilities
- The Patient Access Rep serves as the liaison between Finance, Nursing, and Physician offices.
- The role obtains accurate demographic information, records, and verifies all pertinent information from insurance companies with respect to a patient’s authorization for services, eligibility, and benefits.
- Registers patients for Family Practice Group and obtains accurate demographic and insurance information.
- Handles main telephone lines for the Family Practice Group.
- Provides patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, and Advance Care Directives.
- Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented.
- Communicates all information and financial responsibility to the patient/guarantor.
- Completes registration forms, insurance forms, HMO referrals, processes medical record requests, and any other MFP office forms required by our patients.
- Provides general non-clinical information regarding the Family Practice Group and gives necessary instructions prior to appointments.
- Maintains confidentiality with all information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
