Patient Access Representative 1

Choctaw Nation of OklahomaTalihina, OK
6h

About The Position

The Patient Access Representative 1 greets patients, schedules appointments, updates patient demographics, and verifies insurance eligibility. You will report to the Manager.

Requirements

  • Knowledge of HIPAA
  • Experience verifying and sequencing Medicare, Medicaid, and private insurance
  • One [1] year experience in a medical office setting

Responsibilities

  • Establish, update, and correct patient chart information using eligibility guidelines.
  • Check patients in and out, answer phones, deliver messages, and contact patients regarding follow ups and missed appointments.
  • Verify insurance eligibility and assign referrals to the Benefit Coordinator.
  • Complete Medicare Secondary Payer questionnaire for Medicare patients.
  • Educate patients on health insurance, tribal membership, CDIB cards, Affordable Care Act, and VA benefits.
  • Scan documentation in Vista Imaging following policy.
  • Maintain accurate records of patient information.
  • Address patient requests from the patient portal, create charts, schedule appointments, and make necessary updates to medical records and demographic information.
  • Perform other responsibilities as assigned.
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